DIGITAL REPORT:

3  Real World  Tech Lessons To Improve Your eCommerce Results

...to Improve
Your eCommerce Results

Digital commerce has evolved into much more than a sales medium. In recent years, the consumer demand for a seamless shopping experience across a brand’s entire ecosystem of touchpoints has become commonplace. Companies that actively deploy a comprehensive eCommerce strategy see an increase in sales revenue, frequency of purchases, and client retention. However, most businesses waste valuable resources trying to get it right. 

According to our experts, these are some of the tactics that can help your business stay ahead of the e-commerce curve and increase its revenue potential:

  • Smarter catalog management:
    Combat abandoned shopping carts by ensuring that your customers find the exact product that meets their needs.
  • Data-driven customer journey:
    Customize your client’s experience and generate true engagement using accurate data to better understand their desires and walk them through an array of options that meet their requirements in real time.
  • Improved customer interaction using machine learning:
    Train the algorithm to properly respond to your customer automatically by applying methodologies such as Human in the Loop (HITL) and Natural Language Processing (NPL).
  • Seamless and safer checkout experience:
    Redesign the payment process to motivate sales and identify patterns in datato distinguish between fraudsters and legitimate clients.
     
The application of these tactics can be further analyzed through 3 real-world projects
showcasing end-to-end customer experiences based on:
  1. An international television media company
  2. The leading eCommerce platform in Latin America
  3. A top digital payment platform
Access the full report to learn more about the benefits and pitfalls behind these best
practices:

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More Services We Offer

MACHINE LEARNING
TRAINING

We offer data set collection, training and adjustment of Machine Learning and Artificial Intelligence algorithms. We work under the Human-in-the-Loop (HITL) paradigm since human intervention is required in the process.

Virtual Assistant Training | NLP Chatbots Annotation | HITL | Supervised Learning

DATA
SERVICES

We offer data management and quality assurance services to organize, enhance, classify, verify and enrich data, depending on the specific business requirements (increasing sales conversion rates and efficiencies, decreasing errors and inconsistencies).

Data Entry | Data Migration | File Comparison | E-commerce Catalog Management

DIGITAL
INTERACTIONS

We improve our clients’ end-user experience by facilitating and centralizing interactions (Omnichannel CX), and we moderate and publish content in digital platforms.

Content Publishing | Moderation & Interaction | Digital Onboarding | Digital Customer Service

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Av. 18 de Julio 1377, 11200,

Montevideo, Uruguay

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+598 99 332 353

BUENOS AIRES

pin

Av. Corrientes 3156, CP 1193,

Buenos Aires, Argentina

phone-call

+54 9 11 6965-2612

ROSARIO

pin

Av. Francia 889, CP 2002,

Rosario, Argentina

phone-call

+54 9 341 436-0699

MIAMI

phone-call

(305) 204-3229

MEDELLÍN

pin

Cl. Barranquilla #52-20,

Medellín, Antioquía, Colombia

phone-call

+57 4 5167770 ext 1169

URUGUAY

pin

Av. 18 de Julio 1377, 11200,

Montevideo, Uruguay

phone-call

+598 99 332 353