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Machine Learning
for Regional Fintech's Know Your Customer

MercadoPago

is a leading platform for digital and mobile payments in Latin America.

is a leading platform for digital and mobile payments in Latin America.

Mercado pago
Check list

objetivo solucionCHALLENGE|

objetivo solucionCHALLENGE

Mercado Pago needs to guarantee a safe experience for its users, while also preventing security flaws, fraud, identity theft  and other incidents.

Their Know Your Customer area requires an agile, scalable solution to validate identities, data and documentation for thousands of individuals and companies in Argentina, Brazil and México.

The Covid-19 pandemic accelerated the migration of users towards digital payment methods all over the region.

Mercado Pago needs to guarantee a safe experience for its users, while also preventing security flaws, fraud, identity theft and other incidents.

Their Know Your Customer area requires an agile, scalable solution to validate identities, data and documentation for thousands of individuals and companies in Argentina, Brazil and México.

The Covid-19 pandemic accelerated the migration of users towards digital payment methods all over the region.

diamante solucion SOLUTION|

diamante solucionSOLUTION

Arbusta provides Mercado Pago with Machine Learning Training services which are used for identity validation. Through Mercado Libre’s Know Your Customer (KYC) tool, Arbusta’s teams review documents which the system cannot validate automatically, or which present ambiguities. In each manual resolution, Arbusta analysts add information that trains the artificial intelligence algorithms for their optimization.

Arbusta provides Mercado Pago with Machine Learning Training services which are used for identity validation. Through Mercado Libre’s Know Your Customer (KYC) tool, Arbusta’s teams review documents which the system cannot validate automatically, or which present ambiguities. In each manual resolution, Arbusta analysts add information that trains the artificial intelligence algorithms for their optimization.

>In total, 42 analysts made 2.000.000 validations for Argentina, México and Brazil in 10 months.

solucion-2

HOW|

HOW|

TESTIMONIAL|

caro

“Arbusta not only offers the service requested from them; through their innovative approach, they also challenge their collaborators to think beyond. They stand out for their flexibility, their focus on technology and their analytic profiles”.

Carolina Sangenito, Senior Processes Analyst at Mercado Libre

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